Our Evolution

Evolution of the Company

1990-2005

  • Incorporated as a System Integrator for E-Governance Projects
  • Worked on Project Computerisation of Central Election Commission
  • Worked on Project MCA 21 for Ministry of Corporate Affairs

Evolution of the Company

2007-2009

  • Worked on Project Rashtriya Swasthya Bima Yojna for Uttar Pradesh, Haryana and Rajasthan
  • Worked on Project Digitisation of Land and Revenue Records for six districts in Uttar Pradesh
  • Worked on Project Land Record Digitisation for Government of Philippines

Evolution of the Company

2010-2011

  • Worked on Project Passport Seva Kendra, involving setting up ultra-modern passport offices at 77 locations with Business Process Engineering
  • Worked on Project Common Service Centre for Punjab
  • Won UID Enrolment Project for enrolling Aadhaar

Evolution of the Company

2012-2013

  • Won Common Service Centre Project for e-Governance services in Rajasthan
  • National Business Correspondent Tie Up - Appointed by Major Banks
  • Won Project for Inspector General Registration of Stamp (IGRS)
  • Won Project for National Population Register for data digitisation

Evolution of the Company

2014-2017

  • RBI license to set up and manage WLA across India
  • Offered various Business-to-Customer services such as –
    • Sale of Products through Assisted E-Commerce
    • Bus Ticket booking, Mobile & DTH recharge services
    • Alliance with IRCTC for providing railway E-Ticket booking

Evolution of the Company

2018 Onwards

  • Launched the Next Gen Vakrangee Kendra Model with a standardised look and feel and consistent service level to have a uniform consumer experience
  • We plan to develop a network of 25,000 Next Gen Kendras by 2020
1990-2005
2007-2009
2010-2011
2012-2013
2014-2017
2018 Onwards

Evolution of Vakrangee Kendras

  • 2010-2011
  • 2012-2013
  • 2014-2017
  • 2018 Onwards

2010-2011

Phase I – Non-Exclusive, Non-Branded Store

The outlets were primarily termed as Common Service Centre (CSC) or E-Mitra Kendra and offered only e-Governance services.

2012-2013

Phase II – Non-Exclusive, Non-Branded Store

The outlets were later transformed into a Banking BC Point Model, after we received the Banking Business Correspondence mandate, and commenced a BC point dual line of services for e-Governance and Banking.

2014-2017

Phase III – Non-Exclusive, Non-Branded Store

Gradually, these Kendras adopted a multi-speciality store model with multiple services offered in Banking, e-Governance, Insurance, e-Commerce, Logistics and optional ATM services.

2018 Onwards

Phase IV – Exclusive, Standardised and Branded Outlet

Later, these outlets evolved into the Next Gen Vakrangee Kendras, an exclusive and standardised “Assisted digital convenience store model”, with a multi-line of services and mandatory ATM services. These Kendras offer a consistent and uniform consumer experience.

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