Incorporated as a System Integrator for E-Governance Projects
Worked on Project Computerisation of Central Election Commission
Worked on Project MCA 21 for Ministry of Corporate Affairs
Evolution of the Company
2007-2009
Worked on Project Rashtriya Swasthya Bima Yojna for Uttar Pradesh, Haryana and Rajasthan
Worked on Project Digitisation of Land and Revenue Records for six districts in Uttar Pradesh
Worked on Project Land Record Digitisation for Government of Philippines
Evolution of the Company
2010-2011
Worked on Project Passport Seva Kendra, involving setting up ultra-modern passport offices at 77 locations with Business Process Engineering
Worked on Project Common Service Centre for Punjab
Won UID Enrolment Project for enrolling Aadhaar
Evolution of the Company
2012-2013
Won Common Service Centre Project for e-Governance services in Rajasthan
National Business Correspondent Tie Up - Appointed by Major Banks
Won Project for Inspector General Registration of Stamp (IGRS)
Won Project for National Population Register for data digitisation
Evolution of the Company
2014-2017
RBI license to set up and manage WLA across India
Offered various Business-to-Customer services such as –
Sale of Products through Assisted E-Commerce
Bus Ticket booking, Mobile & DTH recharge services
Alliance with IRCTC for providing railway E-Ticket booking
Evolution of the Company
2018 Onwards
Launched the Next Gen Vakrangee Kendra Model with a standardised look and feel and consistent service level to have a uniform consumer experience
We plan to develop a network of 25,000 Next Gen Kendras by 2020
1990-2005
2007-2009
2010-2011
2012-2013
2014-2017
2018 Onwards
Evolution of Vakrangee Kendras
2010-2011
2012-2013
2014-2017
2018 Onwards
2010-2011
Phase I – Non-Exclusive, Non-Branded Store
The outlets were primarily termed as Common Service Centre (CSC) or
E-Mitra Kendra and offered only e-Governance services.
2012-2013
Phase II – Non-Exclusive, Non-Branded Store
The outlets were later transformed into a Banking BC Point Model, after we received the Banking Business Correspondence mandate, and commenced a BC point dual line of services for e-Governance and Banking.
2014-2017
Phase III – Non-Exclusive, Non-Branded Store
Gradually, these Kendras adopted a multi-speciality store model with multiple services offered in Banking, e-Governance, Insurance, e-Commerce, Logistics and optional ATM services.
2018 Onwards
Phase IV – Exclusive, Standardised and Branded Outlet
Later, these outlets evolved into the Next Gen Vakrangee Kendras, an exclusive and standardised “Assisted digital convenience store model”, with a multi-line of services and mandatory ATM services. These Kendras offer a consistent and uniform consumer experience.